Business
7 min read

How to Choose KYC Compliance Software: A Guide to AML/KYC Service Selection

Financial institutions have to deal with specific security concerns, notably when it comes to identifying customers and analyzing their financial activities. To comply with regulations and avoid the risks of money laundering, companies need to find a reliable Anti-Money Laundering (AML) and Know Your Customer (KYC) service provider. Here are the main aspects to bear in mind.
Written by
Mahira Chahine
Published on
March 4, 2024
Read time
7 min read

For businesses, especially those operating in the financial sector such as banks, credit providers, e-money institutions, and payment processing companies, it’s crucial to implement robust AML and KYC policies to ensure AML compliance. By accurately identifying their customers, analyzing their financial activities, and keeping an eye on their transactions, companies not only enhance security and trustworthiness but also contribute to broader efforts in preventing financial crime and maintaining the stability of the global financial ecosystem.

To help you structure your vendor search process effectively, we’ve prepared some tips on how to minimize compliance risks when selecting an AML/KYC provider.

But first, let’s understand the difference between AML and KYC.

AML and KYC: What’s the difference?

Although Anti-Money Laundering (AML) and Know Your Customer (KYC) are closely related concepts, they serve different purposes within the realm of financial regulation and compliance. Both AML and KYC involve critical compliance processes that help businesses adhere to regulatory standards. AML covers a set of policies and regulations to prevent, detect, and report activities related to money laundering and terrorism financing. KYC, in turn, refers to identity verification checks to help businesses understand who their customers are, assess their risk profile, and verify that they are who they claim to be.

With that in mind, let’s take a closer look at how AML and KYC procedures are normally implemented.

Implementing AML and KYC procedures to safeguard financial systems

Ensuring seamless integration of AML and KYC procedures is a paramount objective for modern businesses dealing with sensitive data. Managing customer data effectively is crucial for ensuring data accuracy and privacy compliance in AML and KYC procedures. However, achieving effective integration poses its challenges, like complex regulatory requirements, ensuring data accuracy and privacy compliance, and navigating technical complexities in managing large amounts of customer information securely. Therefore, organizations should undertake crucial steps to turn their security measures into a comprehensive compliance framework, including:

User identity verification process

When providing users with access to your service, platform, or product, you should confirm their identity using a robust identity verification solution. User verification procedures typically cover personal information verification, document verification, or other types of verification, which are often automated to ensure high accuracy and positive customer experience.

Screening the user against third-party databases

To ensure the reliability of the information a user provides, it’s vital to cross-reference it with data stored in other databases. Business verification is also crucial for ensuring that corporate entities are accurately assessed for ownership and risk factors. These databases typically include government records, credit reports, criminal records, and lists of people involved in illegal activities. Simply put, special software quickly compares the details provided by the user against the information in these databases. If everything matches up and nothing suspicious comes up, a user is considered reliable and can proceed with their intended activity.

Determining the customer’s risk profile

By evaluating various factors as part of customer due diligence, such as the customer’s background, financial activities, geographic location, industry they belong to, and any other relevant information, you can better understand the risk profile of a user and how likely it is that they might be involved in money laundering or fraud. Customers rated as higher risk might get more attention to their transactions and become exposed to additional verification measures. This process helps financial institutions identify potential risks and take appropriate steps to prevent illicit activities.

Ongoing monitoring

Anti-money laundering efforts bring the expected value only when implemented regularly. Liveness verification is crucial for ensuring that the person presenting an ID is physically present, thereby enhancing security. Therefore, businesses should systematically verify customer identities, assess their risk profiles, and update customer information, to identify any unusual patterns, red flags, or potential signs of money laundering or terrorist financing.

It’s clear that effective anti-money laundering efforts require a comprehensive approach. But let’s consider some key benefits KYC/AML automation provides.

Benefits of AML/KYC automation

Automating AML/KYC compliance can revolutionize the way financial institutions manage compliance and risk. Here are some of the key benefits:

  • Improved efficiency: Automation drastically reduces the time and resources required for manual verification processes. This allows financial institutions to onboard customers more quickly and efficiently.
  • Enhanced accuracy: Automated systems minimize the risk of human error, ensuring that verification results are more accurate and reliable. This precision is crucial for maintaining compliance and preventing financial crimes.
  • Increased compliance: Automated AML/KYC processes help financial institutions stay up-to-date with ever-evolving regulatory requirements, reducing the risk of non-compliance and the associated penalties.
  • Better risk management: Automated systems are adept at identifying high-risk customers and transactions. This enables financial institutions to take proactive measures to mitigate risks, enhancing their overall risk management capabilities.

Overall, thanks to automated software solutions, financial institutions can streamline their KYC/AML processes, improve compliance, and better protect themselves against financial crime. If you’re willing to streamline your KYC/AML procedures, let’s see what you should look for when choosing the best option for your business.

Choosing a reliable KYC/AML compliance software provider: Key things to take into account

According to the State of Financial Crime Report 2023, global regulators imposed over $8 billion in fines related to money laundering and terrorist financing in the financial sector in 2022. To avoid sanctions that might ruin your company, you should carefully think about choosing a solid KYC/AML provider.

KYC software utilizes advanced technology to enable financial institutions to streamline and expedite the process of verifying customer identities.

Picking the right provider is challenging. There are many options available, so it’s easy to get lost. To help you out, here’s a quick guide on how to select a reliable KYC/AML vendor for your business.

Identify your requirements

Before you start reaching out to vendors, make sure you have a list of requirements based on your business needs and objectives. Advanced identity verification capabilities are essential for protecting against identity theft. For example, if you are in the fintech industry, you probably need advanced online identity verification and real-time monitoring capabilities to track transactions with minimum delay. Mind that in case your company operates globally, consider KYC providers with global coverage to support compliance with regulations across different jurisdictions and markets.

The specific requirements may vary depending on your company’s needs, but identifying them upfront will help you narrow down your options and select a KYC provider that best aligns with your business objectives and compliance goals.

Define the key issues to resolve

Apart from outlining clear requirements for the AML/KYC vendor, it's essential to pinpoint the exact problems you want them to tackle. For instance, if you're burdened by high regulatory compliance costs, you might seek to optimize expenses. Alternatively, you might want to enhance the customer onboarding process or mitigate transactional fraud. Most likely, you will need a company that can help with handling several issues simultaneously, so keep that in mind when searching for a KYC services provider.

Focus on the core features

When you are picking KYC software, make sure it complies with relevant regulations in your industry and geographical location. And if you're working in multiple jurisdictions, double-check that the provider adheres to important privacy laws like GDPR (General Data Protection Regulation) or Federal Data Protection Act (revFADP) if you operate in Switzerland. In addition, it's crucial to prioritize the accuracy and reliability of identity verification processes. Evaluate whether the solution uses cutting-edge technologies such as biometric verification, AI-powered algorithms, and robust data sources. To optimize efficiency and cost-effectiveness, seek vendors that offer seamless API integration capabilities. This simplifies the incorporation of the KYC solution into your existing system, ultimately saving both time and money.

So now you know how to choose the KYC/AML software provider. Let’s take a look at how you should approach integrating this software.

Integration of AML/KYC software. Best practices to follow

Integrating AML/KYC softwarerequires meticulous planning and execution. Here are some key considerations to ensure a smooth transition:

Onboarding and training

Effective onboarding and training are essential for the successful implementation of AML/KYC software. You must ensure your staff is well-versed in using the software and understands its capabilities and limitations. Comprehensive training programs should be provided to cover all aspects of the software’s functionality. Additionally, ongoing support and training are crucial to keep staff updated with the latest features and regulatory requirements.

Integration with existing systems

Seamless integration of AML/KYC software with existing systems is another vital aspect for maintaining operational efficiency. In this regard, you should focus on the following aspects:

  • API integration: Ensure that the AML/KYC software can integrate with existing systems through APIs. This facilitates smooth data exchange and interoperability.
  • Data migration: Plan for the migration of data from existing systems to the new AML/KYC software. This step is crucial for maintaining data integrity and continuity.
  • System compatibility: Verify that the AML/KYC software is compatible with the institution’s existing systems and infrastructure. This ensures that the new software can be seamlessly incorporated without disrupting current operations.

So far we’ve discussed what regulatory compliance is, how you can automate AML/KYC processes by adopting AML/KYC software, and some best practices to improve your financial insitution’s overall risk management capabilities.

5 AML/KYC vendors to consider

With a multitude of options available, it might take some time to navigate the landscape of KYC vendors. To help you kickstart and make the process easier for you, we've prepared a list of the most popular AML/KYC software solutions with their core features highlighted.

Onfido

Onfido table

Shufti Pro

Shufti Pro table

Ondato

Ondato table

Trulioo

Trulioo table

Veriff

Veriff table

Partner with a reliable software development team

Choosing the right KYC vendor is crucial, but it's only half the battle. To achieve success, you also need to team up with a dependable software development company that can seamlessly integrate AML/KYC solutions into your product. is exactly such a partner.

We are a full-cycle software development company with extensive expertise in the fintech sector (find out why outsourcing fintech software development can be beneficial). When partnering with TWINT, a company that owns Switzerland's most popular payment app, we followed a “security by design” approach while adhering to the latest data security practices, standards and protocols like OWASP. To protect users' valuable data, we performed penetration testing and implemented robust fraud prevention measures.

One more example proving our expertise in the financial sphere is Albin Kistler, a prominent wealth manager in Switzerland. To overcome legacy system challenges, we transformed the client's investment algorithm while ensuring seamless and secure integrations with several third-party systems. In case you need more details, read the full case study

If you are looking for a trusted software developer, we are here to support you. Contact us to implement your digital finance initiatives while keeping compliant with the global AML/KYC standards.

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